This policy explains what personal data Global Game collects, why, who else sees it and what your rights are. The site is run by [Company legal name], which is responsible for your data (see company details).
What we collect
- Account
- Your username, email address and password. The password is stored only as a secure hash, never as itself. Temporary codes for verifying your email or resetting your password are deleted once used or expired.
- What you post
- Threads, posts, votes, tags and images. Forum content is public. Your profile shows your username, level, points, threads, posts and, for organisers, events and rating.
- Private messages
- Conversations with other members, readable by the people in them. Moderators may read a conversation when it has been reported or to investigate abuse.
- Payments
- The tickets you buy and the payment references for them, and for organisers the tickets you sell and whether your payouts are verified. Card details go straight to our payment provider; we never see or store your full card number.
- Settings and activity
- Notifications, email preferences, thread subscriptions, the members you've blocked and the reports you make. When you were last active, used for the "players online" and "active members" counts.
- Moderation
- Reports about you, warnings, suspensions and bans, and a record of actions taken by our staff. If an account is permanently banned, its removed content is kept separately so it can be restored if the ban is lifted.
We don't use advertising or analytics trackers, and we don't sell your data.
Cookies and browser storage
- One cookie keeps you signed in. It lasts about 30 days and is renewed while you use the site. The site can't work without it when you're signed in.
- A random visitor id is kept in your browser to count guests online. It isn't linked to who you are.
Why we use it
- To run your account and the forum, and to deliver tickets, payments and messages (needed for the service you signed up for).
- To keep the site safe: moderation, handling reports, and preventing fraud and abuse (our legitimate interest).
- To send emails about activity you've chosen to hear about. You can switch each kind off in your account settings.
- To keep records of payments where the law requires it.
Who else sees it
Only the services we need to run the site:
- [hosting provider] hosts the site, and MongoDB Atlas hosts the database.
- [email provider] sends our emails.
- Images you upload have their metadata (such as camera details and location) removed, are stored with catbox.moe or ImgBB, or in our own database when those are unavailable, and are public to anyone with the link.
- Payment providers process card payments, refunds and organiser payouts. Organisers give their identity details, ID document and bank account to the payment provider directly when they set up payouts; we only keep whether the provider has verified them. Contact us to learn which providers handle your data.
We may share data with authorities when the law requires it.
[Where data is transferred outside your country, and the safeguards used]
How long we keep it
- Your account and content: while your account exists, and up to [period] after you close it.
- Payment records: [period required by law, e.g. 7 years].
- Moderation records and banned accounts' removed content: [period].
Your rights
You can ask for a copy of your data, have it corrected or deleted, object to how it's used or ask us to limit it, and get your data in a portable format. Some data, such as payment records, we may have to keep by law. To use these rights, contact us. You can also complain to [data protection authority].
Children
The site is for people aged 18 and over. We don't knowingly collect data from anyone younger.
Changes
We'll update this policy when what we collect or how we use it changes. The date at the top shows the latest version.