Test period: payments on the site currently run in test mode. No real money moves through the site.
1. About these terms
These terms apply to your use of Global Game ("the site", "we", "us"), run by [Company legal name] (see company details). By creating an account or using the site you agree to them. If you don't agree, please don't use the site.
2. What the site is
Global Game is a community forum for people living, working and travelling abroad, organised by country and city. Members can also buy tickets for meetups and events run by approved organisers. Organisers are independent members, not employees or agents of Global Game. We provide the platform, the ticket sales and the holding of ticket money until an event has taken place, but we don't run the events ourselves.
3. Your account
- You must be at least 18 years old to create an account.
- You need a real email address. Temporary or disposable addresses aren't accepted. You must verify your address before you can sign in.
- Usernames are 3 to 20 letters, numbers and the characters _ - and . . Names that pass as staff (admin, moderator and similar) or as the site itself aren't allowed.
- Your password must be at least 6 characters. Keep it secret. You're responsible for everything done with your account.
- One person, one account. Accounts can't be sold or transferred.
4. How you may use the site
Keep it respectful and legal. You may not post or send:
- spam, advertising or commercial promotion without our permission;
- abuse, harassment, threats or hate towards anyone;
- illegal content, or anything that encourages illegal activity;
- other people's private information, or content you don't have the right to share.
You keep ownership of what you post, but you give us permission to show it on the site. Posts, threads and images you share in the forum are public. Images you upload are stored with outside image hosts and can be reached by anyone with their link.
5. Reporting, blocking and moderation
You can report posts and private messages to the moderators, and block members so they can't message you or notify you by tagging. Admins and moderators can't be blocked or reported. Moderators may read reported content, including private messages, to handle reports and keep the site safe.
We may remove content, warn, suspend or permanently ban accounts that break these terms. A permanent ban removes the account's threads, posts and votes from the forum and cancels its upcoming events, with every ticket refunded. If your account is banned, contact us about any payout still owed to you.
6. Payments
- Tickets are paid by card at checkout. Card payments are handled by our payment provider; we never see or store your full card number.
- Prices are in US dollars. Your card issuer may charge its own fees, for example for currency conversion.
- Refunds are paid back to the card you paid with. How long they take to show depends on your card issuer.
- Organisers are paid to their bank account through our payment provider after the event, as described in section 7. To be paid, an organiser must have their identity and bank account verified by the payment provider, and their bank account must be in a country it pays out to; the countries are shown when setting up payouts. The payment provider's own terms, shown and accepted when setting up payouts, also apply to organisers.
- We may hold or refuse a payment or payout while we look into suspected fraud, abuse or a breach of these terms, or where the law requires it.
7. Events and tickets
- Members can apply to become organisers. Events are only listed and sold once our staff have approved them.
- Ticket money is held by us through our payment provider, not paid to the organiser, until the event has taken place.
- You can cancel a ticket up to 24 hours before the event starts and get the full price back on your card. After that, tickets can't be cancelled.
- If an organiser cancels an event, every ticket is refunded in full to the buyers' cards.
- After an event, each ticket holder is asked whether it took place. If you don't vote within 7 days, a vote that it took place is counted for you. If most ticket holders vote that it didn't take place, every ticket is refunded. Otherwise the ticket money is released to the organiser, less our 10% fee. A tied vote releases the money to the organiser.
- Organisers are responsible for their events: what happens there, their safety, and that they take place as described. Contact details and meeting information are sent to ticket holders 24 hours before the event.
The refund policy sets out all refunds in one place.
8. Fees
- Events: 10% of the ticket money, taken before it is released to the organiser.
- Buying tickets has no fee beyond the ticket price.
Using the forum is free.
9. Our responsibility
We work to keep the site running, safe and accurate, but we provide it as it is and can't promise it will always be available or free of errors. Opinions and advice in the forum are those of the members who post them. To the extent the law allows, we aren't liable for indirect or consequential losses, or for anything that happens at events run by organisers. Nothing in these terms limits rights you have by law that can't be limited.
10. Closing your account
You can stop using the site at any time. To close your account, contact us. Tickets you've bought and payouts owed to you are handled first. We may close accounts that break these terms, as described in section 5.
11. Changes
We may change these terms. The date at the top shows the latest version. If a change matters for you, we'll tell you on the site or by email before it applies. Using the site after a change means you accept it.
12. Law and disputes
These terms are governed by the laws of [country]. Disputes are handled by the courts of [place], unless the law where you live gives you the right to go to your local courts.
13. Contact
Questions about these terms: see the contact page.